Politique d’expédition

Order Processing

All orders are processed within  24-72 hours (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification once your order has shipped.

 

Shipping Time

Estimated delivery times:

Region Standard Shipping Time Expedited Shipping Time
US 10–15 Business Days 6–8 Business Days
UK 8–12 Business Days 7–10 Business Days
Most Europe 8–15 Business Days 7–10 Business Days
West Europe (DE, FR, IT, ES, etc.) 10–15 Business Days 8–12 Business Days
CA (Canada) 8–15 Business Days 7–12 Business Days
AU (Australia) 8–12 Business Days 7–10 Business Days
JP (Japan) 6–10 Business Days 6–10 Business Days
HK (Hong Kong) 3–5 Business Days 1–3 Business Days
Rest of World 10–15 Business Days 8–12 Business Days

Please note that delivery times are estimates and may vary depending on customs processing, carrier delays, holidays, weather conditions, or other external factors beyond our control.

 

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping on orders of $50 or more.

 

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 1–3 business days for tracking information to update.

 

Customs, Duties and Taxes

DYS.SPORT is not responsible for customs duties, import taxes, or additional fees charged by your local customs authority.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect addresses provided by customers.

 

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us at:

info@dyssport.shop

We will do our best to assist you.